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"People need to be reminded more often than they need to be instructed." Samuel Johnson
This blog, along with my Facebook, Instagram and Twitter pages, offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
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Twitter Updates
- QUI QUOTE: It's not about the service you render. It's about the experience your customers remember.… twitter.com/i/web/status/1… 23 hours ago
- The latest Customer Service | Customer Experience Daily! paper.li/billquiseng?ed… Thanks to @MJohnsonLoyalty @Digi_Desk @aVg #cx #ai 1 day ago
- The latest Customer Service | Customer Experience Daily! paper.li/billquiseng?ed… Thanks to @HDMigration… twitter.com/i/web/status/1… 2 days ago
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Recent Posts
- Select for passion, not past performance.
- BUSINESS LEADERS FORBIDDEN PHRASE: We’ve always done it that way.
- In hospitality, your people are NOT your most important assets.
- In customer service, your people are not your most important assets.
- Customer CARE is the New Marketing
- Merriest of Christmases and Happiest of Holidays and New Years!
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Copyright 2022 Bill Quiseng. All rights reserved.
BILL QUISENG | Deliver the World's Best Customer Experience · Customer Service Blog
BILL QUISENG | Deliver the World's Best Customer Experience 