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"People need to be reminded more often than they need to be instructed." Samuel Johnson
This blog, along with my Facebook, G+ and Twitter pages, offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
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Twitter Updates
- If you're making frequent exceptions, it's poor policy. Change it. #customerservice #custserv https://t.co/mKEbPlFTtv 16 minutes ago
- TYVM for the RT @mohamedbhimji: Service Recovery: 5 Strategies to Keep Customers Returning @mikeschoultz buff.ly/2xba7XO #custserv 47 minutes ago
- Business success: It's all about the customers you keep. #customerservice #custserv #sales https://t.co/XC40wt7qn6 1 hour ago
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Recent Posts
- Q & A with Customer Experience Futurist Blake Morgan
- Two Questions Every Customer Service Manager Should Be Asking Everyday
- John Oechsle: How Do You Spell CRM Evolution? With 4 C’s
- Teri Yanovitch: Everything Speaks!
- Nancy Friedman: 7 Steps to Satisfied Customers
- Use of Live Chat or Social Media for Customer Service: One More Way to Make or Break Your Brand!
Categories
- Customer Experience (17)
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- Copyright 2017 Bill Quiseng. All rights reserved.
BILL QUISENG | Deliver the World's Best Customer Experience · Customer Service Blog
