-
"People need to be reminded more often than they need to be instructed." Samuel Johnson
This blog, along with my Facebook, G+ and Twitter pages, offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Follow Me
Twitter Updates
- Why Not Make Every Day #CX Day? (Plus 5 Tips to Get Started) via @WestCareers west.com/blog/make-ever… #customerexperience 21 minutes ago
- Thank you for the RT @The_Appraiser: To earn new customers, don't try to get insider their heads. Get inside their… twitter.com/i/web/status/9… 51 minutes ago
- RT @Campaignmag: Why the Ryanair debacle offers an unlikely lesson in customer experience bit.ly/2gAbN7l https://t.co/7AWfu440j0 1 hour ago
-
Recent Posts
- Q & A with Customer Experience Futurist Blake Morgan
- Two Questions Every Customer Service Manager Should Be Asking Everyday
- John Oechsle: How Do You Spell CRM Evolution? With 4 C’s
- Teri Yanovitch: Everything Speaks!
- Nancy Friedman: 7 Steps to Satisfied Customers
- Use of Live Chat or Social Media for Customer Service: One More Way to Make or Break Your Brand!
Categories
- Customer Experience (17)
- Customer Loyalty (14)
- Customer Satisfaction (18)
- Customer Service (53)
- employee engagement (1)
- Leadership (11)
- Marketing (3)
- Training (21)
-
- Copyright 2017 Bill Quiseng. All rights reserved.
BILL QUISENG | Deliver the World's Best Customer Experience · Customer Service Blog
