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"People need to be reminded more often than they need to be instructed." Samuel Johnson
This blog, along with my Facebook, G+ and Twitter pages, offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
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Twitter Updates
- QUI QUOTE: "As everything becomes roboticized, personal touches still have an enormous effect. Whether the product… twitter.com/i/web/status/1… 16 minutes ago
- "So how do you nail your #CustomerService job interview? Show that you believe ... #custserv should be proactive,… twitter.com/i/web/status/1… 1 hour ago
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Recent Posts
- Stacy Sherman: Yelp and SMS Turn Restaurant Experience from Mediocre to Great
- Q & A with Customer Experience Futurist Blake Morgan
- Two Questions Every Customer Service Manager Should Be Asking Everyday
- John Oechsle: How Do You Spell CRM Evolution? With 4 C’s
- Teri Yanovitch: Everything Speaks!
- Nancy Friedman: 7 Steps to Satisfied Customers
Categories
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- Copyright 2017 Bill Quiseng. All rights reserved.
BILL QUISENG | Deliver the World's Best Customer Experience · Customer Service Blog
