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"People need to be reminded more often than they need to be instructed." Samuel Johnson
This blog, along with my Facebook, G+ and Twitter pages, offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Social
Twitter Updates
- What You Can Learn From Highly Successful Multiunit #Leaders via @KellyServices kellyservices.us/US/Business-Se… #leadership 33 minutes ago
- To the customer YOU are the company. @Hyken #customerservice #custserv #custexp https://t.co/VPZUnHQKfv 7 hours ago
- Remember: No matter how good your feedback is, you start over with the next customer. @Hyken #customerservice… twitter.com/i/web/status/8… 8 hours ago
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Recent Posts
- Two Questions Every Customer Service Manager Should Be Asking Everyday
- John Oechsle: How Do You Spell CRM Evolution? With 4 C’s
- Teri Yanovitch: Everything Speaks!
- Nancy Friedman: 7 Steps to Satisfied Customers
- Use of Live Chat or Social Media for Customer Service: One More Way to Make or Break Your Brand!
- Three Low Cost Ways to Improve Customer Service
Categories
- Customer Experience (17)
- Customer Loyalty (14)
- Customer Satisfaction (18)
- Customer Service (52)
- employee engagement (1)
- Leadership (11)
- Marketing (3)
- Training (21)
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- Copyright 2017 Bill Quiseng. All rights reserved.
BILL QUISENG | Deliver the World's Best Customer Experience · Customer Service Blog
