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"People need to be reminded more often than they need to be instructed." Samuel Johnson
This blog, along with my Facebook, G+ and Twitter pages, offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
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Twitter Updates
- RT @CexLab_Shaheema: #WhyChooseYourCustomer - Because by building a strong relationship with them and offering them excellent customer serv… 18 minutes ago
- RT @stephaniethum: You don't have to be an expert in the discipline of customer experience to get started using some of the practices. Here… 2 hours ago
- RT @ColinShaw_CX: RT .@billquiseng The Intuitive System makes instant judgments on things and is always running which you aware of. The Ra… 3 hours ago
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Recent Posts
- Stacy Sherman: Yelp and SMS Turn Restaurant Experience from Mediocre to Great
- Q & A with Customer Experience Futurist Blake Morgan
- Two Questions Every Customer Service Manager Should Be Asking Everyday
- John Oechsle: How Do You Spell CRM Evolution? With 4 C’s
- Teri Yanovitch: Everything Speaks!
- Nancy Friedman: 7 Steps to Satisfied Customers
Categories
- Customer Experience (17)
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- Customer Satisfaction (18)
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- Leadership (11)
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- Training (21)
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- Copyright 2017 Bill Quiseng. All rights reserved.
BILL QUISENG | Deliver the World's Best Customer Experience · Customer Service Blog
