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"People need to be reminded more often than they need to be instructed." Samuel Johnson
This blog, along with my Facebook, G+ and Twitter pages, offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
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Twitter Updates
- QUI QUOTE: "There are many advantages to a customer-centric approach, but here’s the big one: customers are always… twitter.com/i/web/status/1… 46 minutes ago
- QUI TAKEAWAY: #CX needs to do more than listen to customers or design efficient journeys; it needs to add significa… twitter.com/i/web/status/1… 1 hour ago
- RT @LikeaMouseTips: Disney wisdom "Any time you do something mediocre with your brand, that's a withdrawal. California Adventure was a bran… 2 hours ago
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Recent Posts
- Facemasks, safety signs, and hand sanitizers won’t keep your customers
- Chip R. Bell: Innovate, Don’t Imitate
- Stacy Sherman: Yelp and SMS Turn Restaurant Experience from Mediocre to Great
- Q & A with Customer Experience Futurist Blake Morgan
- Two Questions Every Customer Service Manager Should Be Asking Everyday
- John Oechsle: How Do You Spell CRM Evolution? With 4 C’s
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Copyright 2020 Bill Quiseng. All rights reserved.
BILL QUISENG | Deliver the World's Best Customer Experience · Customer Service Blog
