BILL QUISENG | Deliver the World's Best Customer Experience

QUI TAKEAWAY: When a customer complains, be the CEO of the Moment. October 7, 2026 - (0)
English writer Samuel Johnson said, “People need to be reminded more often than they need to be instructed.” So, as you prepare every morning to engage and WOW your clients or customers, I encourage you to remind yourself and your colleagues of this: QUI TAKEAWAY: To a complaining customer, you are not the company’s representative. […]
QUI TAKEAWAY: Break a Smile! September 30, 2026 - (0)
This is OUR Time for a TEA Party Revolution! September 23, 2026 - (1)
With appreciation and gratitude, may your Holiday, Christmas, and New Year’s celebrations in 2026 be your World’s Best! December 24, 2025 - (2)
If, at first, you don’t succeed, innovate until you do. December 10, 2025 - (0)

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